OG CARBON LIFETIME WARRANTY
In the unlikely event that something is wrong with your product, don't panic!
Our lifetime warranty is set out below and if you need to reach out to us, just fill out this form below and we'll be in touch!
Lifetime Warranty Coverage
All OG Carbon products are protected by our Lifetime Warranty against manufacturing defects and faults. We guarantee that every product we produce will be free from defects in materials and workmanship for the lifetime of the product.
If a manufacturing defect is confirmed, OG Carbon will, at our discretion, repair or replace the product at no cost to the customer.
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What This Warranty Covers
• Manufacturing defects in materials
• Manufacturing faults in workmanship
• Functional issues caused directly by a manufacturing defect
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What This Warranty Does Not Cover
This warranty does not apply to:
• Misuse, abuse, or improper handling
• Deliberate or intentional damage
• Accidental damage (drops, impacts, crushing, etc.)
• Normal wear and tear
• Cosmetic damage that does not affect function
• Damage resulting from improper installation or unauthorized modifications
• Any repairs or alterations not performed by OG Carbon or an authorized service provider
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How to Make a Warranty Claim
To begin a warranty claim, the customer must provide:
1. Proof of purchase
2. A description of the issue
3. Photos or videos showing the defect (if applicable)
4. Warranty card as proof of purchase (if applicable)
All claims are evaluated by OG Carbon, and determinations regarding warranty eligibility are made at our sole discretion.
Sets out our terms and conditions for our lifetime warranty and how to make a claim in the unlikely event a defect has occured